Meet the Team

The Lochard HVAC & Plumbing Team

With more than seven decades of experience, our highly trained and certified technicians bring high-quality work and good old-fashioned customer service.

Nathan started as a service technician for Lochard Inc. in 2004 after graduating from both the UVCC and UNOH HVAC programs. After years of service in the field, Nathan was promoted to General Manager for the mechanical division of Lochard Inc.

Nathan Pence

General Manager

Brian has over 25 years of HVAC experience with roles in installation, service and design of residential and commercial HVAC systems. He works with homeowners and commercial businesses to design and select the proper HVAC equipment for their application. Once a design is chosen, he then manages our team to complete a high quality installation.

Brian Marlow

Sales/Install Manager

Doug has been the service manager for 18+ years. Previous customer service work experience was in the aerosol business and collections department for Fifth Third Bank. “I pride myself on providing excellent customer service for all our customers."

Doug Myers

Service Manager HVAC / Plumbing Division

Andy has 30 years of plumbing experience involving all facets of the plumbing industry, including industrial, retail construction and residential construction, as well as estimating, supervision and design build. Andy has been with Lochard Inc. since 1998 and is proud of the large number of projects completed in Shelby County and surrounding areas.

Andy Yenser

Plumbing Manager

Andria Burghardt, Lochard HVAC & Plumbing Customer Service Rep

Andria Burghardt

Customer Service Rep

Christian Brown, Lochard HVAC & Plumbing Service installer

Christian Brown

HVAC Installer

Kevin Goubeaux, Lochard HVAC & Plumbing Service Tech

Kevin Goubeaux

HVAC Service Tech

Joe Coppock, Lochard HVAC & Plumbing Service installer

Joe Coppock

Lead HVAC Installer

Jeff Crowell, Lochard HVAC & Plumbing Service Tech

Jeff Crowell

Plumbing & HVAC Service Tech

Jacob Francis, Lochard HVAC & Plumbing Installer

Jacob Francis

HVAC Installer

John Francis, Lochard HVAC & Plumbing Service installer

John Francis

Lead HVAC Installer


Kyle Francis

HVAC Service Tech

Hamilton Mash, Lochard HVAC & Plumbing Service installer

Hamilton Mash

Plumbing Installer

Norm Mcclellan, Lochard HVAC & Plumbing installer

Norm Mcclellan

Plumbing Installer


Joe Taylor

Plumbing & HVAC Service Tech


Tim Browning

Plumbing service tech

Daniel Tolbert, Lochard HVAC & Plumbing Service installer

Daniel Tolbert

Lead HVAC Installer


Kohl Large

Plumbing Installer

Hear What Our Happy Customers
Have To Say

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Great service. The technician went over our system and took the time to tell us about it. He even took the time to reprogram our thermostat.
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By Donald Wion
Lochards Plumbing and Heating is an extremely well run business. They provide excellent service in every way. They are professional, knowledgeable, polite, and timely. From the person who answers the phone in their office to their service technicians…A+ in every aspect of the business! Highly recommend!
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By Kathie Luedeke
Whenever Kevin or Nate show up to check our system, we know that they will thoroughly inspect our HVAC system making whatever adjustments or repairs that are needed. They also make recommendations regarding operation to maximize system efficiencies. Lochard has our complete confidence.
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By John Dunlap
Our technician was Ryan. He was very knowledgeable and professional. Really nice guy. Answered all our questions. We have used this company several times and have always had a good experience with them. Everyone is really nice. Would recommend this company to friends and family or anyone who needs HVAC or AC work done.
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By Dawn Knepper
Started using Lochard Inc this past year, and I would suggest them to anyone. Their pricing is very fair, and their level of work and professionalism is second to none. They are our family's go-to from now on with all of our plumbing and HVAC needs. Give them a chance and you will see why they have the amazing reviews they have!
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By Chet Harrod